Frequently Asked Questions
1. What information of yours does PIHRA Online collect?
Our goal is to become your destination for HR-related information by providing information, services, and product offerings that are most relevant to you in the most convenient way. To achieve this goal, PIHRA Online collects information about site visitors. Information collected online is usually defined as being either anonymous or personally identifiable.
Anonymous information refers to data that cannot be tied back to a specific individual. PIHRA collects some information each time a visitor comes to a PIHRA website, so we can improve the overall quality of the visitor’s online experience. For example, PIHRA collects the visitor’s IP address, browser, and platform type (e.g., a Netscape browser on a Windows platform). Gathering this data helps us to learn what browsers we need to support. Other anonymous information helps us determine what sections of PIHRA Online are most popular and how many visitors come to our site(s). You do not have to register with PIHRA Online before we can collect this anonymous information.
Personally identifiable information refers to data that tells us specifically who you are (e.g., your name and postal address). You are only required to provide such information if you want to take advantage of optional products and services provided through our website(s).
PIHRA collects personal information in the following ways from different parts of its website(s):
a. PIHRA Membership Applications: You are sharing personally identifiable information, including your name and mailing address, with us when you join PIHRA or renew your PIHRA membership through our website(s). PIHRA members are given a PIHRA membership number, and this member ID and password enables members to take advantage of restricted content and features on PIHRA Online.
b. Other Registration: You may be asked for personal information when registering for specific services. For example, if you subscribe to an e-mail newsletter, you will be asked to provide your e-mail address.
c. Online Purchases: We also ask for personal information when you make a purchase using the online store or when you subscribe to a PIHRA publication through our website. The number and variety of useful services on PIHRA Online that may require collection of personally identifiable information will continue to grow in the future.
2. What are “cookies” and how does PIHRA use them?
- Identify return visitors. Cookies let us remember your web browser so we can provide personalized member services such as My PIHRA and PIHRA search agents. Cookies also allow us to identify PIHRA members who are returning to the site, so you will not have to re-enter a member ID and password the next time you visit.
3. What organization collects the information and who has access to it?
Data collected through PIHRA’s website(s) is generally collected and maintained solely by PIHRA. More specifically:
a. Personally identifiable information. When you provide personally identifiable information on PIHRA Online to register for a service, buy a product, or take advantage of a promotion, that information is collected and maintained solely by PIHRA, unless specifically stated otherwise at the point of collection. If you purchase a product or service that is shipped or performed by an outside company and you do not wish to share this information, you are electing to share this information with that third party.
c. On-line Membership Directory. In order to enhance communication among HR colleagues, PIHRA provides an on-line directory to allow members to access the following information of other members: name, company address and work phone number. If you do not want to appear in the Member Directory to other PIHRA members, you may click the “Exclude from Directory” checkbox in your member record when you go in to your record and click the “Edit” button.
d. Anonymous information.
We disclose to third-party sponsors/advertisers aggregate statistics (i.e., impressions and click-throughs on a company’s advertisement). Also, we may share aggregate website statistics with the media or other third parties. No personally identifiable information is disclosed to these sponsors/advertisers or other third parties as part of this process-only information in an aggregate form.
4. How does PIHRA use the information it collects?
PIHRA collects information to provide you with the services you request and to improve our website(s).
If you join PIHRA or renew your PIHRA membership through our website(s), we use the personally identifiable information you provide in the membership application to send you PIHRA publications, information about member benefits and special offers, and other information that PIHRA believes is relevant and useful to its members. See Section 3 above as to PIHRA policy on list sales.
As mentioned above, PIHRA uses the aggregate, anonymous data collected to let our sponsors/advertisers know the number of impressions or views and the number of “click throughs” on their advertisement(s). PIHRA also uses this aggregate, anonymous data to perform statistical analyses of the collective characteristics and behavior of our site visitors; to measure user interests regarding specific areas of the PIHRA Online; and to analyze how and where best to use our resources. Without such data, we would not know which parts of PIHRA Online are the most popular, and we would not be able to change and update the content and services appropriately.
PIHRA may be required by law enforcement or judicial authorities to provide information on individual users to the appropriate governmental authorities. In matters involving a danger to personal or public safety, PIHRA may voluntarily provide information to appropriate governmental authorities.
5. How can PIHRA members modify their personal information?
PIHRA members have the following options for changing and modifying information previously provided.
Log in to your member record to modify your PIHRA Chapter, and customize whether or not you receive partner emails.
Use the “Manage my subscription” link at the bottom of every email to opt-in or opt-out of certain mailings.
Send an email to firstname.lastname@example.org; or
Send mail to the following postal address: PIHRA, 1515 W 190th Street, Ste. 530, Gardena, CA 90248, ATTN: Membership Department; or
Call the following telephone number: +1(424) 329-0210.
6. What kinds of security procedures are in place to protect against the loss, misuse or alteration of your information?
PIHRA Online has security measures, such as firewalls, in place to protect against the loss, misuse and alteration of your user data under our control. While we cannot guarantee that loss, misuse or alteration to data will not occur, we take reasonable precautions to prevent such unfortunate occurrences. Any other particularly sensitive information, such as your credit card number, collected for a commerce transaction is encrypted prior to transmission.
You are ultimately responsible for the security of your PIHRA member ID and password. You may not share your PIHRA member ID and password with colleagues or friends so they can access content or features on PIHRA Online that are restricted to PIHRA members only. You should log out of your browser at the end of each computer session to ensure that others cannot access your personal information and correspondence, especially if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.
7. How does PIHRA Online use bulletin boards, discussion lists, and moderated chats?
This site makes bulletin boards, discussion lists, and moderated chats available to its members. Any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information. Although users may post messages that may appear on the message boards anonymously, PIHRA does retain a record of who posts all notes.