Burbank/Glendale - EMPATHY: Your Next Superpower
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Burbank/Glendale - EMPATHY: Your Next Superpower

When: Tuesday, May 28, 2019
11:30 AM - 1:30 PM
Where: Pickwick Gardens Conference Center
1001 W Riverside Dr
Burbank, California  91506
United States
Presenter: Peggy O'Neill
Contact: Germaine Cresmer

Online registration is closed.
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PIHRA Burbank/Glendale

EMPATHY: Your Next Superpower
presented by Peggy O'Neill


Most leaders nowadays are aware that empathy is an essential ingredient in effective interaction with their workers, and, that it undoubtedly nurtures trust, loyalty, honesty and cooperation.

But many leaders struggle with knowing how to summon up this unseen, unfamiliar and somewhat mysterious entity called “empathy”. Certainly, no one learned it in school. So, how do we pull this rabbit out of the hat? The same way we learn anything new- through attentive focus, taking in information, and then: practice, apply, and practice some more.

In this interactive workshop, we’ll roll-up our sleeves and do just that- focus, learn, and practice. Peggy will provide effective stories, tools, techniques and exercises that will demystify and shed light on empathy— what it is, how it works, and how you can strengthen your empathy muscle. And most importantly, give you experience so you will feel more skilled and at ease using this powerful communication and connection tool.


  • Listen with whole-hearted presence so others feel heard and seen
  • Consider what it’s like to walk in the shoes of another
  • Develop the skill of understanding other’s perspectives and feelings
  • Use that understanding to guide your actions, so your relationships grow with ease
  • Connect authentically with others so you can enjoy-- and effectively work through difficulties

Bottom line - our time together will help develop empathy into your next superpower!


Program Agenda

11:30am - 12:00pm - Welcome/Registration/Networking
12:00pm - 1:30pm - Speaker Presentation 
Lunch will be served





From the soaring height of 3’ 8” tall, professional speaker, author and advocate for positive living, Peggy O’Neill has triumphed over a mountain range of challenges. Coming from the field of psychotherapy, Peggy draws from her unique life-wisdom and shares her expertise in the areas of empowering women, embracing diversity and elevating performance.

In the past 15 years, she has presented to high-profile companies such as
FEMA, Chase Bank, Diversity Works, Texaco, EPA, and many others, as well as inspiring over 100,000 students in anti-bullying practices. She has authored 5 books, and celebrates her daily life in Ojai, CA.






This program is valid for 1.5 PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

Professionals In Human Resources Association (PIHRA) is recognized by the Society for Human Resource Management (SHRM) to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

This program has been approved for 1.5 HR (General) recertification credit hours through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HR Certification Institute homepage at www.hrci.org.

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.


Registration Rates

Category Pre-Registration Onsite
PIHRA Member $39 $49
Guest/Nonmember $54 $60
PIHRA Member In-Transition $20 $20
PIHRA Student Member $20 $20

Online registration closes on Monday, May 27, 2019, at 8:00pm. Registrations after this date will only be taken onsite.


Cancellation Policy

There will be a 50% administration fee for any cancellation. If you need to cancel, we must receive it in writing (email or fax) 2 business days prior to an event during normal business hours. Refunds will not be given to no-shows. Credits will not be issued for use towards future PIHRA events.


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Additional Information/Disclaimer

Registration and attendance at, or participation in, PIHRA programs and other activities constitutes an agreement by the registrant to our use and distribution (both now and in the future) of the attendee's image or voice in photographs, videotapes, electronic reproductions and audiotapes of such programs and activities.

Contact Us

Professionals In Human Resources Association (PIHRA)
1515 W 190th St, Ste 530
Gardena, CA 90248
+1(310) 416-1210
Fax +1(310) 416-9055