Gateway Cities - How to Handle Toxic Employees & Toxic Leaders
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Gateway Cities - How to Handle Toxic Employees & Toxic Leaders

When: Wednesday, March 6, 2019
7:00 AM - 9:00 AM
Where: AALRR
12800 Center Court Dr
Suite #300
Cerritos, California  90703
United States
Presenter: David Iwane, Ph.D.
Contact: Rob Boldt

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PIHRA Gateway Cities

How to Handle Toxic Employees & Toxic Leaders
presented by David Iwane, Ph.D.


Toxic employees, or persons in the workplace with extremely difficult personalities, are quite prevalent. It is estimated that about 10 to 15% of employees can be considered ‘toxic.’ These employees are challenging persons with whom to work and attempt to lead.

Toxic employees pose several difficulties in the workplace. They often underperform and make work more difficult for other employees, thus lowering their productivity.

Toxic employees strongly contribute to a workplace environment that is emotional and negative, and are commonly in conflict with co-workers and bosses. These employees are more likely to bully and abuse others at work.

Toxic employees can be quite litigious, and efforts to coach or terminate them must follow careful and best practices.

Of course, toxic managers and leaders are even more problematic.

Learning Outcomes:

  • Participants will learn how to identify the most prominent types of toxic employees & managers – Antisocial Personality, Paranoid Personality, Obsessive-Compulsive Personality.
  • Participants will learn the qualities of effective leaders (collegiality & trust) that are undermined by toxic behavior (intimidation & bullying)
  • Participants will learn how to screen out toxic employees & managers before they are hired.
  • Participants will learn the “safest” way to cope with – or terminate – toxic employees, from a human resource management perspective.


Program Agenda

7:00am - 7:30am - Registration & Networking
7:30am - 9:00am - Program




David Iwane, Ph.D. is a scholar practitioner working in the field of human resources with over 25 years of corporate and academic experience. He currently serves as the National Vice President of Human Resources at the Chicago School of Professional Psychology, and is also an adjunct professor in the I/O Business Psychology program.

His scholarly interests include human capital management, strategic planning, and leading turnaround organizations. Dr. Iwane’s ongoing research in the area of Human Resources and Performance Excellence has led him to numerous consulting opportunities globally. He is a certified executive coach and business consultant.
Dr. Iwane is a current National Baldrige Examiner, and former California Team Excellence state level Judge.




This program is valid for 1.25 PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please

Professionals In Human Resources Association (PIHRA) is recognized by the Society for Human Resource Management (SHRM) to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

This program has been approved for 1.25 HR (General) recertification credit hours through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HR Certification Institute homepage at

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.


Registration Rates 

Category Pre-Registration Onsite
PIHRA Member $25 $30
Guest/Nonmember $40 $45
PIHRA Member In-Transition $20 $25
PIHRA Student Member $20 $25

Online registration closes on Monday, March 4, 2019 at 8:00pm. Registrations after this date will only be taken onsite.


Cancellation Policy

There will be a 50% administration fee for any cancellation. If you need to cancel, we must receive it in writing (email or fax) 2 business days prior to an event during normal business hours. Refunds will not be given to no-shows. Credits will not be issued for use towards future PIHRA events. 


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Contact Us

Professionals In Human Resources Association (PIHRA)
1515 W 190th St, Ste 530
Gardena, CA 90248
+1(310) 416-1210
Fax +1(310) 416-9055