PIHRA Woodland Hills
How the Fundamental Skill of Empathy is Needed to Promote a Diverse and Inclusive Culture in the Workplace
presented by April Powers
HR professionals find themselves managing people and issues that are often sparked by a lack of empathy. Join us to see how empathy impacts your work environment, communication, unconscious bias, cultural competence and more.
- The difference between Empathy, Sympathy and Compassion
- Why Empathy is a foundation skill for inclusive behavior and emotional intelligence
- How to develop Empathy
- How Empathy towards others actually benefits the workplace and you
7:30am – 7:55am - Registration
7:55am - 8:10am - Welcome/Announcements
8:10am - 9:25am - Speaker
9:25am – 9:30am - Closing
April Powers is the Managing Director of First Impression Rx, a full service consulting firm that helps companies manage differences through training and diversity, equity and inclusion strategy. She is a highly-rated trainer for Fortune 50, government and non-profit companies. Her client work involves LGBTQ benchmarking through the Human Rights Campaign, project managing a cultural dexterity roll-out and delivering certified training in the areas of Generational Diversity, Unconscious Bias, Communication, Emotional Intelligence, and Cultural Competence.
||Professionals In Human Resources Association (PIHRA) is recognized by the Society for Human Resource Management (SHRM) to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.25 PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
This program has been approved for 1.25 HR (General) recertification credit hours through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HR Certification Institute homepage at www.hrci.org.
The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
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Online registration closes on Monday, October 1, 2018 at 8 PM. Registrations after this date will only be taken onsite.
There will be a 50% administration fee for any cancellations. If you need to cancel, we must receive it in writing (email or fax) 2 business days prior to the event during normal business hours. Refunds will not be given to no-shows. Credits will not be issued for use towards future PIHRA events.
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