The Fine Art of Appreciation
“She doesn’t appreciate us,” says the informal leader after an unauthorized team meeting to talk about “going to HR.”. “He never says thank you,” comments the disengaged employee after spending an hour searching job boards for a new position. Who are they talking about? They are talking about their manager. How could this get to a crisis stage? It got to this stage because managers are not trained to show appreciation; they are not rewarded for showing appreciation; they do not get much appreciation for their own hard work.
This presentation is about developing an HR strategy to support the strategic goals of the organization. It is about developing and implementing strategic policies, systems, and practices to keep employees engaged, to keep employees focused on their role in distinguishing their employer from its competition. It is about programs. It is about training. It is about reinforcing.
Here is the fact. Managers offer praise in general terms. “You did a good job.” They offer criticism with laser detail. “You failed to enter the product code on five of seven orders in the last eleven days.” They do not mean to, but they do. They miss a great opportunity to reinforce what people do right; to build on strengths more than tearing down weaknesses. They miss it because their training, their boss, their instincts point finding problems, more than finding strengths.
This is a practical presentation. Bring your pen. You will want to take notes. You will want to go back to work with a host of ideas, techniques, habits for managers in your organization.
7:30am - 8:00am - Registration and Networking
8:00am - 9:30am - Meeting
Mike Deblieux, SHRM-SCP brings his worldwide experience working with managers and their teams to this presentation. He provides realistic workplace examples to help you apply what you learn. Mike’s fervent research, his seven published books, his frequent professional group presentations, and his practical experience as a trainer for leadership teams and individual workplace leaders let you leave the presentation with a fresh perspective on what you can do to keep your workforce engaged through the words, actions, behaviors of your workplace leaders.
This program has been approved for 1.25 Professional Development Credits (PDCs), towards SHRM-CP and SHRM-SCP, through the Society for Human Resource Management (SHRM).
This program has been submitted to the HR Certification Institute (HRCI) for review.
The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.
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Online registration closes on Wednesday, September 20, 2017 at 12:00pm. Registrations after this date will only be taken onsite. You may register now via online and pay with a credit card, or RSVP and pay at the door.
There will be a 50% administration fee for any cancellations. If you need to cancel, we must receive it in writing (email or fax) 2 business days prior to the event during normal business hours. Refunds will not be given to no-shows. Credits will not be issued for use towards future PIHRA events.
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