The Synergy "WOW" Factor! - Learn How to Deliver World-Class Customer Service Experiences to Your Internal and External Customers
Have you ever said: "WOW", I just loved the way the communication energized me in that interview! That was so easy, stimulating and fun? When we experience the magic of the “WOW” Factor!, we want to repeat it . . . over and over again. But the question is: How? In his presentation, Chris Alexander will show you how to bring out your personal "WOW" Factor!, enhance your daily communications, power-up your charisma and build trusting relationships that exceed customer expectations.
In the extraordinary presentation you will learn how to:
- Apply tried, true and tested communication skills that build trust;
- Give and receive "WOW" experiences;
- Earn respect and appreciation from internal (employees) and external customers;
- Deliver World-Class customer experiences!!
11:30am - 12:00pm: Registration/Lunch/Networking
12:00pm - 1:30pm: Program
Chris Alexander, Synergy Team Power
Because of Chris Alexander's books, powerful messages and engaging humorous teaching gift, businesses throughout the world invite him to speak and coach their executives and business teams. Client companies such as: The Irvine Company, Freedom Village, Teva Pharmaceuticals, Allergan, Nature’s Bounty, Mercedes Benz, and Johnson & Johnson say that it is Alexander's real world business experience, examples and results that have struck a chord and won him rave reviews.
Chris Alexander is an expert at building organizational culture, executive coaching, high performance teamwork and world-class customer service. He conducts Synergy retreats, custom designed coaching workshops, and ongoing culture change programs.
This program has been approved for 1.5 Professional Development Credits (PDCs), towards SHRM-CP and SHRM-SCP, through the Society for Human Resources Management (SHRM).
This program has been approved for 1.5 HR (General) recertification credit hours through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HR Certification Institute homepage at www.hrci.org.
The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.
Best Best Krieger
3390 University Ave, 5th Floor
Riverside, CA 92501
|PIHRA Member In-Transition
|PIHRA Student Member
Online registration closes on Tuesday, October 11, 2016. Registrations after this date will only be taken onsite.
There will be a 50% administration fee for any cancellations. If you need to cancel, we must receive it in writing (email or fax) 2 business days prior to the event during normal business hours. Refunds will not be given to no-shows. Credits will not be issued for use towards future PIHRA events.
Registration and attendance at, or participation in, PIHRA programs and other activities constitutes an agreement by the registrant to our use and distribution (both now and in the future) of the attendee's image or voice in photographs, videotapes, electronic reproductions and audiotapes of such programs and activities.